Product Groups:

How to order

Specials

USB
RS232
Ethernet
Ethernet PoE
WLAN
LAN I/O
LAN Controller
LAN Controller XL
LAN Controller Multistream 16
Translator
Translator XL
Mediacontroller
IR Bus Module
Packages
Cables & Accessories

Shipping and handling


How to order

Order

You can order either via Email, Fax or in written. When ordering via Email you will get a confirmation with all order items, prices and payment information within some hours.

An overview of shipping and handling can be found here.

Value added tax (VAT)

The mentioned prices include the German/EU VAT of currently 19%.
Of course the VAT will be printed in detail on the invoice.

Customers outside the EU and EU customers with a valid EU VAT ID will get their shipments VAT-free. To ship VAT free we need to know the VAT ID at order time. Due to tax regulations we can only accept the VAT ID after verification of the VAT ID and the shipping address.

You can find the VAT free prices of all products in the catalog.

Payment

There are different ways of payment:

• Wire transfer in advance on our German bank account
• Creditcard payment via Paypal (not within Germany).
  Our Paypal account is paypal@irtrans.com
• Cash on delivery (only in Germany, Austria, Swizzerland)

Big corporates, public authorities, universities can pay the shipments after the goods where delivered.

Shipment and delivery time

All IRTrans products are regulary in stock.
Usually shipment commences 1-2 days after the payment arrived.

• Within Germany shipment through UPS usually takes 1-2 days.
• Shipment within Europe (Airmail letter) takes 2-4 days.
• Worldwide shipments usually take aout 1 week to reach you (Shipment via Airmail letter).

On request other ways of international shipment (DHL, FedEx, UPS) are possible. However, they are a lot more expensive.